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Out of hours services

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If you need a GP outside of normal working hours you will be dealt with by the out of hours service.

Out of hours period
The out of hours (OOH) period is from 6.30pm to 8.00am on weekdays and all day at weekends and bank holidays.

When to call
You should only call the out of hours service for urgent health problems that can’t wait until your surgery re-opens. The service does not deal with repeat prescriptions as your surgery provides these. 

If you call the OOH service you will be asked questions to assess whether your medical problem is urgent.

If you’re not sure you can also ring NHS Direct on 0845 4647 for medical advice.  

Contact numbers for out of hours services in Hampshire
There are different OOH numbers for different areas, depending on where you live:

  • New Forest, Winchester, Eastleigh and Test Valley - 0300 300 2012
  • East Hampshire, Basingstoke and Deane, Rushmoor and Hart - 0118 936 5592
  • Alton, Petersfield and Bordon areas - 0300 130 1305
  • Gosport, Havant and Fareham areas - 0300 300 2012

Quality of care
Providers of out of hours care have to comply with national quality requirements. If you’re cared for by the out of hours service, the details of your treatment will be sent to your GP surgery by 8am the next working day.

Further information
What to do if you have a dental emergency
Details of how to deal with minor health problems at home