As part of the changes to the NHS brought about by the Health and Social Care Act 2012, Primary Care Trusts (PCTs) and Strategic Health Authorities (SHAs) ceased to exist on 31 March 2013. Their responsibilities were taken over by Clinical Commissioning Groups and the NHS Trust Development Authority.
For more details please see: www.dh.gov.uk/health/2012/06/act-explained/ or click on the links below.
At the heart of the new health and care system making sure that NHS services deliver the best possible care for patients.
Provides public health leadership and expertise, and works to improve the nation’s health and wellbeing, and to reduce healthinequalities.
Health Education England are responsible for the education, training and development of the healthcare workforce.
Sets objectives and budgets and holds the system to account on behalf of the Secretary of State.
If you need a GPs outside of normal working hours you will be dealt with by the out of hours service.
Out of hours period
The out of hours (OOH) period is from 6.30pm to 8.00am on weekdays and all day at weekends and bank holidays.
When to call
You should only call the out of hours service for urgent health problems that can’t wait until your surgery re-opens. The service does not deal with repeat prescriptions as your surgery provides these.
If you call the OOH service you will be asked questions to assess whether your medical problem is urgent.
If you’re not sure you can also ring NHS Direct on 0845 4647 for medical advice.
Contact numbers for out of hours services in Hampshire
There are different OOH numbers for different areas, depending on where you live:
Quality of care
Providers of out of hours care have to comply with national quality requirements. If you’re cared for by the out of hours service, the details of your treatment will be sent to your GP surgery by 8am the next working day.